Privacy Policy
Last updated: March 31, 2025
1. Introduction
At AgentSet, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Create an account
- Subscribe to our newsletter
- Contact our support team
- Participate in promotions or surveys
This information may include your name, email address, company name, and payment details.
2.2 Usage Data
We automatically collect information about your interactions with our services, including:
- IP address and device information
- Browser type and version
- Pages visited and time spent
- Features used and actions taken
2.3 Document Data
When you upload documents to our service for processing, we collect and process the content of those documents to provide our RAG functionality. This may include text, metadata, and other content contained within the documents.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Respond to your comments, questions, and requests
- Send you technical notices, updates, and security alerts
- Monitor and analyze trends, usage, and activities in connection with our services
- Personalize your experience
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
4. Data Processing and Storage
For self-hosted deployments, your document data is processed and stored on your own infrastructure. For managed deployments, we process and store your data on secure cloud infrastructure with appropriate safeguards.
We retain your data only as long as necessary to provide you with our services and for legitimate business purposes as described in this policy, or as required by law.
5. Data Sharing and Disclosure
We may share your information with:
- Service providers who perform services on our behalf
- Business partners with your consent
- In response to legal process or when we believe disclosure is necessary to protect our rights, property, or safety
- In connection with a business transaction such as a merger, acquisition, or sale of assets
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Restriction or objection to processing
- Data portability
- Withdrawal of consent
To exercise these rights, please contact us at privacy@agentset.ai.
7. Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. International Data Transfers
Your information may be transferred to, stored, and processed in countries other than the one in which you reside. By using our services, you consent to the transfer of information to countries that may have different data protection rules than your country.
9. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@agentset.ai.