Terms of Service

Last updated: March 31, 2025

1. Introduction

Welcome to AgentSet. These Terms of Service govern your use of our website, services, and products. By accessing or using AgentSet, you agree to be bound by these terms. Please read them carefully.

2. Services Description

AgentSet provides Retrieval-Augmented Generation (RAG) services that enable users to build RAG applications with agentic capabilities. Our services include:

  • Document processing and parsing from various file formats
  • Semantic search functionality
  • Deep research capabilities
  • Citations and source tracking
  • Self-hosted and managed deployment options

3. Account Registration and Security

To use certain features of our services, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4. Open Source License

Parts of AgentSet are open-source software. Use of our open-source code is governed by the applicable open-source license, which can be found in our GitHub repository. For enterprise customers, additional terms may apply.

5. Acceptable Use

You agree not to use our services for any unlawful purpose or in any way that could damage, disable, or impair our services. Prohibited uses include but are not limited to:

  • Illegal activities or activities that violate the rights of others
  • Attempting to gain unauthorized access to our systems
  • Using our services to generate or distribute illegal or harmful content
  • Interfering with or disrupting our services or servers
  • Engaging in any activity that places an unreasonable load on our infrastructure

6. Data Processing

When you use our services, we process the documents and data you provide to enable the functionality of our service. Our data processing practices are outlined in our Privacy Policy.

7. Intellectual Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, and software, are owned by AgentSet or its licensors and are protected by intellectual property laws.

8. Service Modifications

We reserve the right to modify, suspend, or discontinue any part of our services at any time. We will provide reasonable notice of significant changes when practical.

9. Termination

We may terminate or suspend your account and access to our services at our discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

10. Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, secure, or error-free.

11. Limitation of Liability

In no event shall AgentSet, its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our services.

12. Indemnification

You agree to indemnify and hold harmless AgentSet and its officers, directors, employees, and agents from any claims, damages, liabilities, costs, or expenses arising from your use of our services or violation of these Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which AgentSet is established, without regard to its conflict of law provisions.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by updating the date at the top of these Terms and/or by providing other forms of notice. Your continued use of our services after such modifications constitutes your acceptance of the updated Terms.

15. Contact Information

If you have any questions about these Terms, please contact us at contact@agentset.ai.